We, TEK (HONG KONG) SCIENCE & TECHNOLOGY LIMITED (hereinafter referred to as “we”,
“our” or “Tineco”) fully understand the importance to protect your privacy and are committed to safeguard
your privacy. To fully safeguard your data subject rights, we will use this Privacy Protection Statement
(hereinafter referred to as “Statement”) to fully disclose and keep you informed of the categories,
purposes, and protection of your personal data.
Please read this Statement carefully before you submit your information.
In particular, those terms in bold require your special attention and meticulous reading. Once you click to
submit your data, you will be deemed as giving consent to provide your data to us and authorize us
processing your data as per this Statement.
This Statement is a supplementary to the TINECO Privacy Policy. Any issue not set
out in this Statement will be dealt with according to the Privacy Policy. In the event of any conflict or
inconsistency between the Statement and Privacy Policy, this Statement shall prevail.
1. Categories and usage of your personal data that we may collect
In order to provide you with more satisfactory and suitable services, we may collect
some of your data in this Program as described in below table. Processing this data is necessary to conclude
a contract or fulfill the relevant provisions as promised pursuant to our existing contractual arrangements.
We ensure you that such data will not be used for any purposes other than those disclosed to you in this
Statement or otherwise permitted by the applicable laws and regulations.
| Categories of data |
Purposes/scenarios for data use |
|
Name We collect such data in order to notify the status of your trade-up request nd
communicate with you directly |
| E-Mail Address |
| Purchase Record and Information of Your Old Product |
We collect such data in order to proceed your trade-up request |
2. Special provision on privacy of minors
We would like to remind you that, minors under the age of 16 (or if you
are a minor pursuant to the laws and regulations where you reside) are not included as the targeted group of
this Program. In case we occasionally collected data related to minors, such data will be deleted
immediately. If you find that we have collected data of minors, please feel free to contact us under the
contact information listed in Section 5 of this Statement. Upon recipient, we will delete the relevant data
in time after we have reviewed and confirmed the collection.
3. How we store and protect your personal data
(1) Storage location and cross-border transfer of personal data
Data collected in this Program will be stored in servers located in Hong
Kong, China. However, since the relevant business operation teams who support in this Program are based in
our headquarters located in mainland China, your personal data we have collected in this Program will be
transferred and stored in mainland China.
You understand and agree that when you click to submit the data, you will
be deemed to have fully understood and agree that your personal data will be transferred outside your
jurisdiction and stored in China. If you refuse such transfer, you should immediately stop submitting
relevant data.
We will take necessary and reasonable data security protection measures
when transferring your personal data outside your jurisdiction on the premise of providing appropriate
safeguards in accordance with the data security requirements in your jurisdiction. You may contact us
through the contact channel disclosed in this Statement to know more about the protection measures related
to the international transfer of your personal data.
(2) Period of storing personal data
We will store the data submitted by you for the period necessary to
fulfill the purposes outlined in this Statement or required or permitted by the applicable laws and
regulations. If the data you provided become unnecessary to achieve the above purpose, we will delete or
anonymize the data provided without delay.
(3) Protection for personal data
We undertake to maintain data security to the level as specified by the applicable
laws and regulations. In order to keep your data safe, we commit to apply various security technologies and
associated management systems to protect your data from being disclosed. We have established our personal
data protection department. We have also developed relevant internal policy to strictly control data access
procedures and approval mechanisms. We seek to only give employees who may access to your data the least
authority and limited data access sufficient for fulfilling their duties.
Please understand that due to the limitation of technologies or potential malicious
attacks, personal data security incidents may unfortunately occur due to factors beyond our control. If an
incident occurs, we will, in accordance with laws and regulations, immediately notify you of: general facts
and potential influences of the incident, measures we have adopted or will adopt, advice for you to protect
your data and reduce risks, our remedial measures for you, etc. We will inform you by email, letter,
telephone or by pushing notifications. If we cannot contact you individually, we will publish notifications
in a reasonable and effective manner. We will also report the result of personal data security incident to
regulatory departments if required.
4. How we entrust, share, transfer and disclose your personal data
For the purposes of this Program, below listed the third parties who we may disclose
your personal data to, and who can obtain and/or process your personal data. We undertake to prompt such
service providers to abide by the applicable laws and process your personal data only for the purposes
listed in this Statement.
A. Tineco affiliate
- Company name, location: Tineco Intelligent Technology Co., Ltd. located in mainland China
- Processing activities: based on the IT infrastructure support and sales&after-sales platform resources
maintained by our affiliates, this Tineco affiliate will process the data collected to arrange the
authorized service partner to handle your request in a most efficient manner.
- What type of data is accessed: your contact information, transaction information, product information,
records of your customer services and other communication records collected from this Program.
- How the third party process the data: According to your authorization in this Statement and our
instructions.
- Contacts of third party: https://us.tineco.com/privacy/
B. Authorized third party service providers entrusted might involve the handling of
your data necessary to fulfill orders for products or services, deliver packages and sending messages to you
for the purposes as described in this Statement. In this condition, we take steps to prohibit the third
party from using your data except for the specific purpose for which we supply it to that third party.
5. How we safeguard your rights and interests regarding your personal data
If you need to access, rectify, delete, or restrict or object our processing of any
data you have provided, or you want to raise any other requests, please contact our data protection officer
at
data-privacy@tineco.com or contact us through other methods
as disclosed in the homepage of our official website. We will contact you in a timely manner upon the
receipt of your message, and promptly respond to your request.
