FAQS

  1. How long is the warranty?
    The warranty lasts 2 years.
  2. How much does the product weigh?
    The product weighs about 10 lbs.
  3. Can use bleach in the machine to clean floors?
    We would not recommend using bleach in this machine as it could damage the machine.
  4. Do you have to use distilled water?
    There is no need to use distilled water. Tap water is perfectly fine to use in the iFloor series. Please do not use hot water as this can cause internal damage to the pipes in the iFloor series.
  5. Does animal hair get wrapped around roller?
    Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.
  6. Does this unit suck up animal hair?
    The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.
  7. Does the cleaning solution have an odor?
    No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning.
  8. What are the max button functions?
    The max button enables higher speed and stronger spray to help remove tough spots and stains.
  9. Does the water have to be at a specific temperature for cleaning?
    The temperature can be between 41°F ~ 140°F (5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One.
  10. How much solution are you supposed to use for cleaning?
    Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.
  11. What is the voltage of the charger? Can you use a different charger?
    The Tineco iFloor series uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
  12. What is the suction power of the floor washer when sucking up water and debris?
    Suction power for the floor washer ranges from 15-30AW (Air Watts) depending on how dirty the floor is.
  13. How often I need to clean the brushroll?
    We recommend cleaning the brushroll after each use.
  14. Can you use a third party cleaning solution?
    It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.
  15. Can this be used for dry vacuuming? Can you just vacuum without using water?
    The Ifloor / IFLOOR 3 can be used without water for dry vacuuming. Ideally you would want to use the Ifloor 3 with solution and water to automatically adjust solution and clean water flow to ensure an ideal cleaning result.

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