Support for A10 HERO

Troubleshooting

FAQs

What is the function of each accessory ?
The standard A10 Hero comes with 3 accessories - Crevice Nozzle: Used for vacuuming corners, niches and other hard-to-reach places. - 2-in-1 Dusting Brush: Used for vacuuming upholstered furniture, curtain, and dust. - Mini-Power Brush: Use for vacuuming upholstered furniture, mattresses, pet hair and dirt.
Will the vacuum scratch wood floors or other hard floor surfaces?
By using the Full-size LED Multi-tasker Power Brush, the vacuum can be used on multiple types of hard floor surfaces.
What is the suction power rated at?
The main motor power is rated at 350W. This means that the suction power created when using the floor brush is rated at 105W.
Does the vacuum work on carpets?
The vacuum works on carpets that are low pile carpet. The vacuum's effectiveness is reduced on medium and high pile carpet types. Please see below for examples of each type of carpet.
Does the A10 have an air filter?
The A10 has a HEPA filter that traps 99.97% of particles as small as 0.3 microns. This allows the sealed air filtration system to output clean air when vacuuming. Depending on how often the vacuum is used, we recommend cleaning the filter once every 6 months by removing the HEPA filter from the main body and running it under running water. Please make sure that the filter is completely dry before reinstalling back into the vacuum.
How much does the A10 weight?
The main body of the A10 weighs 2.87 lbs or 1.3 kg. Depeneding on the attachments that you use on your vacuum, the whole unit can weigh up to 5.13 lbs or 2.33 kg.

Instruction Manuals

A10 Instruction Manual EN A10 Dash Instruction Manual EN

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