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Support for A11 PET EX

Troubleshooting

FAQs

How do I store my vacuum?
We advise to store the vacuum on the wall-mounted dock . To avoid bristle damage, always place attachments on the dock after use.
What is the noise value of this appliance?
The lowest noise value can be 75dB(A).
How often do I need to clean the HEPA?
We advise to clean the HEPA every 3 months.
How often does the dustbin need to be emptied?
Generally, we advise to empty the the dustbin before it reaches the "MAX" line.
Does it have LED lights?
Yes, it does.There are  LED headlights on the power brush to help you clean hard to see spots. 
What is the difference between A11 PET and A11 PET EX?
A11  PET EX has an extra battery.

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Product Care

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