| Before first use, please charge the device for 3-4 hours. The PURE ONE S15 has the battery protection function, so it's okay to leave the machine on the charging dock after it is fully charged. If not using the device for a long time, we suggest charging the battery at least 50% every 3 months. |
| Yes, PURE ONE S15 is using detachable batteries. |
| If not using the device for a long time, we suggest charging the battery at least 50% every 3 months and put the battery in a cool and dry place. Suggest environment is 39.2°F (4℃)-102°F(40℃). |
2-Year Warranty
Cost free, worry free.
Repair service or replacement for
in-warranty issues.
Free Shipping Replacement
Free shipping for all warranty
replacement with guaranteed
delivery time.
Exclusive Deals & Offers
Receive special offers, exclusive
discounts, and more.
Customer Service Hotline
Caring assistance, speedy responses,
and professional technical support.
First to Know & Try
Sit in the front row for the latest
product news, testing, and reviews.
Maintenance Tips
Exclusive tricks and tips to better
maintain Tineco products.
