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Support for CARPET ONE PRO

Troubleshooting

FAQs

How long does it take for a cleaned carpet to dry?
It takes about 30 minutes when Dry Mode is on. (Data provided by the Tineco Laboratory)
How long is the accessory hose?
3 meters.
What is the difference between the iCarpet and Carpet One (Pro) display?
iCarpet shows the following information (in black and white): Operation Mode, Dirty Water Tank Full, Clean Water Tank Empty, Brush Roller Blocked (Jammed).
Carpet One also shows (in color) the Water Spray Level.
Carpet One Pro uses animation to show (in color) its status and operating instructions.
Can the appliance clean itself?
No.
How often should I clean the Brush Roller?
We advise to clean the Brush Roller after each use.
What is the suction power of the appliance when water and foreign objects are sucked in?
It has a constant suction power of 120W.

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