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Support for CARPET ONE SPOT Essentials

Troubleshooting

FAQs

What is the difference between Carpet One Spot and other spot cleaners?

Tineco Carpet One Spot is a smart spot cleaner which automatically detects how dirty the carpet/upholstery is and applies the appropriate amount of solution, water,and roller speed to ensure the perfect cleaning effect every time. Especially in Spot Mode, Carpet One Spot is able to run automatically and stop immediately when it is clean, hands free for better user experience. No more repetitive bending and scrubbing!

What kind of surfaces it can be used on? Can this be used on hard floors?

The Carpet One Spot can be used on carpets, upholstery, car interior and stairs, such as fiber/cotton/flax/and etc. But it can't be used on hard floors, sparsely wooven upholstery, luxury carpets. If you are not sure about whether your carpet is suitable for machine cleaning, we suggest that you try it in a small and marginal area of your carpet or upholstery first, and applied for bigger areas afterwards.

 

How do I know if it can be used on my rug or not?

Please check manufacturer’s tag before cleaning area rugs for any specialized cleaning instructions. We do not recommend deep cleaning delicate, silk, wool, antique or area rugs without a manufacturer’s tag. Important! Do not use on rugs or carpet when dry cleaning is recommended.

 

How do I control the water Spray?

In Spot and Auto mode, the appliance sprays water automatically and adjusts water spray volume based on how dirty the stain is; In Suction mode, it doesn't spray water.

Can it be used on Berber pile carpets?

Some Loop Berber carpets, Natural Fiber (including silk and wool), and Soft Fiber carpets can fuzz with wear. Some vacuums & carpet cleaners can worsen this carpet wear. If cleaning on Berber, Natural Fiber, or Soft Fiber carpeting, first test a small hidden area of carpet by running the carpet washer over it. If no fuzzing or overwetting occurs, continue cleaning. Avoid overwetting Berber carpets. If you have any questions or concerns, consult with your carpet manufacturer on deep cleaning recommendations.

 

How do I know if it can be used on my upholsteryor not?

 For upholstery, check cleaning code - Use your Cleaner only if the upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Do not clean fabric marked “S” (“solvent/dry” clean only). If your upholstery does not have a code, seek professional assistance.

Instruction Manuals

CARPET ONE SPOT Instruction Manual EN CARPET ONE SPOT Essentials Instruction Manual

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