< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support for FLOOR ONE S3 Extreme

Troubleshooting

FAQs

Can you use a third party cleaning solution?
It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.
How much does the product weigh?
The product weights about 9.5 lbs.
How to use self-cleaning mode?
Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press  self-cleaning button  to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
Can you adjust the flow of liquid coming out?
Floor One will automatically adjust solution and clean water flow to make sure have the idea cleaning performance.
How do I know when the dirty indicator light is mulfunctioning?
You may find that the dirty indicator light is blinking and you need to clean the air channel opening located underneath the DWT when it is removed.
How noisy is the floor washer?
The floor washer produces up to 78dBA of sound.

Instruction Manuals

Product Care

Here is Videos to help you.

How to use How to maintain

View More

Register My Product

  • 2-Year Warranty

    Cost free, worry free.
    Repair service or replacement for
    in-warranty issues.

  • Free Shipping Replacement

    Free shipping for all warranty
    replacement with guaranteed
    delivery time.

  • Exclusive Deals & Offers

    Receive special offers, exclusive
    discounts, and more.

  • Customer Service Hotline

    Caring assistance, speedy responses,
    and professional technical support.

  • First to Know & Try

    Sit in the front row for the latest
    product news, testing, and reviews.

  • Maintenance Tips

    Exclusive tricks and tips to better
    maintain Tineco products.

Register Now

Support Policy

Welcome to Tineco warranty page and you can process warranty requests

Learn More

App Downloads

Where to download my Tineco App?

Android iOS
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 5% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com