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Support for FLOOR ONE S3

Troubleshooting

FAQs

Can you use a third party cleaning solution?
It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.
How much does the product weigh?
The product weights about 9.5 lbs.
How to use self-cleaning mode?
Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press  self-cleaning button  to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
Can you adjust the flow of liquid coming out?
Floor One will automatically adjust solution and clean water flow to make sure have the idea cleaning performance.
How do I know when the dirty indicator light is mulfunctioning?
You may find that the dirty indicator light is blinking and you need to clean the air channel opening located underneath the DWT when it is removed.
How noisy is the floor washer?
The floor washer produces up to 78dBA of sound.

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