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Support for FLOOR ONE S5 PRO 2

Troubleshooting

FAQs

Can the machine be restored to factory Settings?
Yes, S5 Pro long press wifi connection button for 10S, voice broadcast, long press main switch for 10S to restore factory Settings;  S5 no  .
The charging storage seat has been connected to the socket, the machine is taken away, people accidentally touch the contact plate will there be electric shock risk?
No.
Can dust be removed in suction mode?
It is not recommended to use the suction mode for the ground with suction liquid  .
Does it pick up large debris like cereals, dog food, etc?
The Floor One is designed to pick up debris like cereal and wash the floor simultaneously on hard floor surfaces.
Can I use the Floor One to clean carpet?
No.
Is it ok to leave the unit plugged into the charger after it is fully charged?
Yes, you can leave the Floor One plugged in as the Floor One will stop charging once fully charged.

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