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Support for iCarpet

Troubleshooting

FAQs

Can I use the appliance to clean pet hair?
The Brush Roller is so ingeniously designed that it can vacuum pet hair into the Dirty Water Tank.
Can pet hair get jammed in the Brush Roller?
Rarely. The Brush Roller is large enough to avoid getting jammed with pet hair. If the Brush Roller does get jammed, simply take it out from the holder and remove the hair with the cleaning tool to solve the problem.
Do I need to use distilled water?
Distilled water is not needed.
Can I use the appliance to clean my floor?
It can only be used to clean carpets, not the floor or other hard surfaces. Otherwise, it may scratch your floor.
Is the appliance cordless or corded?
It's corded.
What are the capacities of the Clean Water Tank and the Dirty Water Tank?
The Clean Water Tank has a capacity of 2 liters, and the Dirty Water Tank 1.7 liters.

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