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Support for iFloor 2 Complete

Troubleshooting

FAQs

What is the voltage of the charger? Can you use a different charger?
The Tineco iFloor series uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
Does the water have to be at a specific temperature for cleaning?
The temperature can be between 41°F ~ 140°F 5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the appliance.
What kind of floors it can be used on?
The Ifloor series can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.
How much solution are you supposed to use for cleaning?
Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.
What is the difference between iFloor and iFloor 2?
iFloor 2 is updated version of hard floor washer based on the iFloor model. It has about 4 times cleaning efficiency and 100% higher brush roller power compared to the iFloor so it can achieve better cleaning results.
Can use bleach in the machine to clean floors?
We would not recommend using bleach in this machine as it could damage the machine.

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