< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support for iFloor 2 Complete

Troubleshooting

FAQs

What is the voltage of the charger? Can you use a different charger?
The Tineco iFloor series uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
Does the water have to be at a specific temperature for cleaning?
The temperature can be between 41°F ~ 140°F 5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the appliance.
What kind of floors it can be used on?
The Ifloor series can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.
How much solution are you supposed to use for cleaning?
Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.
What is the difference between iFloor and iFloor 2?
iFloor 2 is updated version of hard floor washer based on the iFloor model. It has about 4 times cleaning efficiency and 100% higher brush roller power compared to the iFloor so it can achieve better cleaning results.
Can use bleach in the machine to clean floors?
We would not recommend using bleach in this machine as it could damage the machine.

Instruction Manuals

Product Care

Here is Videos to help you.

How to Use How to Maintain

View More

Register My Product

  • 2-Year Warranty

    Cost free, worry free.
    Repair service or replacement for
    in-warranty issues.

  • Free Shipping Replacement

    Free shipping for all warranty
    replacement with guaranteed
    delivery time.

  • Exclusive Deals & Offers

    Receive special offers, exclusive
    discounts, and more.

  • Customer Service Hotline

    Caring assistance, speedy responses,
    and professional technical support.

  • First to Know & Try

    Sit in the front row for the latest
    product news, testing, and reviews.

  • Maintenance Tips

    Exclusive tricks and tips to better
    maintain Tineco products.

Register Now

Support Policy

Welcome to Tineco warranty page and you can process warranty requests

Learn More

App Downloads

Where to download my Tineco App?

Android iOS
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com