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Support for iFloor 3 Plus

Troubleshooting

FAQs

How often I need to clean the brushroll?
We recommend cleaning the brushroll after each use.
How to use self-cleaning mode?
Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press  self-cleaning button  to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
What are the max button functions?
It helps to remove tough spots and stains with higher speed and stronger spray.
Does animal hair get wrapped around roller?
Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.
Where should you store the iFloor 3?
We recommend storing the iFloor 3 on the storage tray that is provided with the iFloor 3. The storage tray allows the self-cleaning function to work more easily as the tray was designed to fit the head of the iFloor 3.
How long can the iFloor 3 work on a full charge?
The iFloor 3 has a Lithium-ion 21.6V 3000mAh battery that allows it to run 25 minutes depending on how often the floor washer is running on max power.

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