MODA ONE Product Support: Detailed Guide and FAQs

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Troubleshooting

FAQs

Instruction Manuals

Product Care

Support Policy

App Downloads

Troubleshooting

FAQs

How Do I Connect to the App?

1.Download the Tineco APP 2.Connect the hair dryer to the power supply 3. Turn on the dryer 4. Press the ""Cool"" button and the ""Max / Auto""button at the same time. The blue LED light ring should begin to flash, indicating that the hair dryer is trying to connect to your phone. 5. Open the Tineco app and select add device and follow the steps to configure your MODA ONE hair dryer

Does the hair dryer connect to the internet?

Yes, MODA ONE was designed to connect to the internet and work with the Tineco app to enhance your product experience and customize your drying preferences. Please follow the instruction manual and app instructions to connect to your network.

Is the APP collect personal information?Is any personal information shared?

Our APP does not save personal information. Location information can be read , but personal information is never shared or leaked.

What is the status of the red LED ring flashing?

A red flashing light is an error indicator that can be caused by a motor malfunction or overheating. 1.Make sure to turn off and unplug your devide. 2. Check that nothing is covering or blocking the air intake at the back of the dryer 3. Twist the air intake cover counter clockwise to remove the cover and make sure any debris or hair is cleared 4. Allow the dryer to cool down, plug it back in and restart the dryer 5. If the product is still not working, please contact Tineco support for further assistance

If my device or account is deleted, can I still connect to the device?

No. You will need to reconnect the device.

How many watts does the digital motor have?

The Tineco MODA ONE is equipped with 1400W brushless digital motor.

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