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Support for PURE ONE AIR PET

Troubleshooting

FAQs

What is the difference between PURE ONE Air PET and PRO?
PURE ONE Air PRO has a clearer screen which can show deatailed warnings about feature malfunctions. Also, the Pro version can be connected to your smart phone to track your cleaning progress, get product support and more.
How long can the vacuum cleaner run on a full charge?
The PURE ONE AIR PET&PRO can run for 20 minutes with main brush in auto mode, 30 minutes with non-electric accessories.
What is the voltage of the charger? Can you use a different charger?
The PURE ONE AIR PET&PRO uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
What is the noise value of this appliance?
The lowest noise value of PURE ONE Air PET&PRO can be 72dB(A).
How much time does the PURE ONE AIR PET&PRO take to be fully charged?
The  PURE ONE AIR PET&PRO takes around 3 hours to charge to full.
How much does the product weigh?
The PURE ONE Air PET&PRO weighs 5lbs.

Instruction Manuals

PURE ONE AIR Instruction Manual PURE ONE AIR PET Instruction Manual EN PURE ONE AIR PRO Instruction Manual EN

Product Care

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