PURE ONE S70(Gery) Product Support: Detailed Guide and FAQs

Troubleshooting

FAQs

Instruction Manuals

Product Care

Support Policy

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Troubleshooting

FAQs

After a two-year warranty, who should I call for help if there is a quality problem with my machine?

Please don't worry about it. Tineco customer service will provide the troubleshooting and help you identify the issue. You could buy accessories or replacement parts on Amazon or Tineco official website.

What does warranty include?

Tineco provides 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual.

What kind of filtration system is?

The filtration system of PURE ONE Air is multi-cyclone system.

How do I claim warranty, if there's quality problem?

Please find 'Claim My Warranty' on Tineco official website: https://www.tineco.com/support/process-a-warranty/ClaimMyWarranty. Please feel free to contact Tineco customer service if you have any questions about it.

How much does the dust cup hold?

The capacity is 0.3L.

What is the noise value of this appliance?

The lowest noise value of PURE ONE Air can be 72dB(A).

Instruction Manuals

Product Care

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