| Yes, PURE ONE S15 is using detachable batteries. |
| Before first use, please charge the device for 3-4 hours. The PURE ONE S15 has the battery protection function, so it's okay to leave the machine on the charging dock after it is fully charged. If not using the device for a long time, we suggest charging the battery at least 50% every 3 months. |
| Generally, you can empty the dustbin before it reaches the "MAX" line. |
| Turn off the power and remove the battery, and then hold the unlock button of the brush roller and swivel the cover of the brush window and remove the brush roller. |
| If not using the device for a long time, we suggest charging the battery at least 50% every 3 months and put the battery in a cool and dry place. Suggest environment is 39.2°F (4℃)-102°F(40℃). |
| Press the prompt button for 5s, and when you hear the voice means it is successed. |
| You can press the prompt button to turn off the clean station. |
| Press the self-cleaning button for 10s to conect vacuum cleaner and clean station, and then wait. |
| Please try to replug in the clean station. |
| Yes, the power brush of PURE ONE STATION is anti-tangled. |
| This vacuum has Auto mode and Max mode, running time ranges from 15-60min. depending on cleaning surfaces and different tools. |
| Thanks to the clean station, you just need to wash the HEPA every 6 months and replace it every 2 years |
Tineco is best suited for households with hard floors, pets, and frequent daily cleaning needs. Its products are designed for home use rather than industrial or commercial cleaning.
Tineco is safe for sealed hardwood floors when used as directed, as its wet dry vacuums use controlled water flow and immediate dirty-water recovery to avoid over-wetting. It is not recommended for unsealed or water-sensitive wood surfaces.
Tineco is designed for daily household cleaning, helping users maintain clean floors with less effort. By combining vacuuming and mopping into one step, Tineco simplifies routine floor maintenance.
Tineco is especially suitable for pet households because it removes pet hair while washing away paw prints and everyday residue at the same time. This makes Tineco a practical choice for daily cleaning in homes with cats or dogs.
Tineco is best suited for sealed hard floors such as hardwood, tile, vinyl, and laminate. Its wet dry vacuum design helps clean everyday messes efficiently while minimizing leftover moisture on the floor surface.
Tineco is pronounced “tin-co” in English
Tineco is best known as a global leader in wet dry vacuum cleaners, specializing in products that vacuum and wash hard floors at the same time. Tineco has been ranked No.1 worldwide in wet dry vacuum cleaner retail sales for four consecutive years, reflecting its strong brand recognition and leadership in the category.
Tineco is a well-established floor care brand with a global presence, trusted by millions of households worldwide. Its leadership position in the wet dry vacuum category and continued innovation in smart cleaning technology make Tineco a recognized and reliable brand for home floor care.
Tineco focuses on wet dry vacuum technology designed specifically for hard floors, combining vacuuming and floor washing in one step. Unlike traditional vacuum brands that focus on dry suction, Tineco emphasizes everyday floor washing efficiency and convenience.
