| The Floor One takes around 4.5 hours to charge to full. |
| The Tineco Floor One uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery. |
| The Clean Water Tank capacity is 0.85L. The Dirty Water Tank capacity is 0.72L. |
| Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line. |
| The temperature can be between 41°F ~ 140°F （5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One. |
| We advise to store the Floor One on the storage tray that is provided with the Floor One. The storage tray allows the self-cleaning function to work more easily as the tray was designed to fit the head of the Floor One. |
| The Floor One will automatically adjust the solution and clean water flow to make sure you have the ideal cleaning experience. You can adjust the water flow to maximum by entering MAX mode when cleaning. This will set the flow to maximum for when you have a tough cleaning situation. |
| It ranges from 20 to 100ml/min in relation to how dirty the enviornment is. |
| The max button enables higher speed and stronger spray to help remove tough spots and stains. |
| No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning. |
| The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank. |
| Normally this will not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller. |
| There is no need to use distilled water. Tap water is perfectly fine to use in the Floor One. Please do not use hot water as this can cause internal damage to the pipes in the Floor One. |
| We would not recommend using bleach in this machine as it could damage the machine. |
| The product weights about 12.7 lbs. |
| The warranty lasts 2 years. |
| The Floor One S7 Pro can work for 40 minutes on Auto mode. The battery time may vary depending on the environment the Floor One S7 Pro is being used on. |
| 200 square meters |
