How often I need to clean the brushroll?
We recommend cleaning the brushroll after each use.
Does animal hair get wrapped around roller?
Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.
How to use self-cleaning mode?
| Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press self-cleaning button to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds. |
Where should you store the iFloor 3?
We recommend storing the iFloor 3 on the storage tray that is provided with the iFloor 3. The storage tray allows the self-cleaning function to work more easily as the tray was designed to fit the head of the iFloor 3.
What are the max button functions?
| It helps to remove tough spots and stains with higher speed and stronger spray. |
How long can the iFloor 3 work on a full charge?
The iFloor 3 has a Lithium-ion 21.6V 3000mAh battery that allows it to run 25 minutes depending on how often the floor washer is running on max power.
Do you have to use distilled water?
There is no need to use distilled water. Tap water is perfectly fine to use in the iFloor series. Please do not use hot water as this can cause internal damage to the pipes in the iFloor series.
How often I need to clean the brushroll?
| We advise to clean the brushroll after each cleaning. |
Can you adjust the flow of water coming out?
The iFloor 3 will automatically adjust the solution and clean water flow to make sure you have the ideal cleaning experience. You can adjust the water flow to maximum by entering MAX mode when cleaning. This will set the flow to maximum for when you have a tough cleaning situation.
Does the cleaning solution has odor?
| No but it can move odor and fresh your floor. |
How much time does the iFloor 3 take to be fully charged?
The iFloor 3 takes around 4 hours to charge to full.
Can use bleach in the machine to clean floors?
We would not recommend using bleach in this machine as it could damage the machine.
What is the suction power when suck water and debris?
| Suction power is range from 15-30AW depending on the dirty level. |
The flow rate is either 50ml/min or 220ml/min in relation to normal mode and max mode.
How does this unit suck up dog hair?
| The unique brush roll can help to move dog hair and suck back to the dirt water tank. |
What is the suction power of the floor washer when sucking up water and debris?
Suction power for the floor washer ranges from 15-30AW (Air Watts) depending on how dirty the floor is.
How much does the product weigh?
The product weighs about 10 lbs.
How long iFloor 3 can work for full charged?
| 25mins(Lithium-ion 21.6V 3000mAh) |
What is the difference between iFloor and iFloor 3?
iFloor 3 is updated version of hard floor washer based on the iFloor model. It has about 3.7 times more suction power and 100% higher brush roller power compared to the iFloor so it can achieve better cleaning results.
Does dog hair get wrapped around roller?
| Normally not because the roller diameter size is big enough so it can avoid such occasion. |
What are the max button functions?
The max button enables higher speed and stronger spray to help remove tough spots and stains.
How long is the warranty?
The warranty lasts 2 years.
How long it needs to be full charged?
| Normally it needs about 4 hours. |
Do you have to vacuum an area first before using the Ifloor 3?
There is no need to vacuum an area first because the Ifloor 3 can vacuum and wash the floor simultaneously.
Do you have to use distilled water?
| No need, just tap water is fine and also avoid to use hot water. |
What is the difference between iFloor and iFloor 3?
| iFloor 3 is updated version based on iFloor. It is about 3.7 times suction power and 100% higher brush power against iFloor so it can achieve better cleaning performance. |
Does this unit suck up animal hair?
The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.
What is the input of the charger? Can we use other brand charger with same input?
| 100~240V, We suggest to use Tineco iFloor specific charger. |
What kind of floors it can be used on?
The Ifloor series can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.
Can use bleach for floors in machine?
| We would not recommend using bleach in this machine as it could damage the cleaner. |
Do you have to vacuum first before using the iFloor 3?
| No need. Floor One can vacuum big debris during working. |
Does the cleaning solution have an odor?
No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning.
What is the CWT and DWT capactiy?
| Floor One Clean Water Tank is 0.6L, Dirt Water Tank is 0.5L. |
Can this be used for dry vacuuming? Can you just vacuum without using water?
The Ifloor / IFLOOR 3 can be used without water for dry vacuuming. Ideally you would want to use the Ifloor 3 with solution and water to automatically adjust solution and clean water flow to ensure an ideal cleaning result.
Weight of product/ carton box?
What kind of floor it can be used?
| Non-carpeted floor such as vinyl, tile, sealed wood floor. |
What is the voltage of the charger? Can you use a different charger?
The Tineco iFloor series uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
What is the solution ratio for cleaning?
| 1:50, you can use the solution cap, one cap of solution for full tank of water. |
Can you use a third party cleaning solution?
It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.
Can this be used for dry vacuuming? Can you just vaccum without using water?
| The Floor one can‘t be used without water for dry vacuuming. It will cause damage to the brush roller. Ideally you should use the Floor One with solution and water to automatically adjust solution and clean water flow to ensure an ideal cleaning result. |
What are the Clean Water Tank and Dirty Water Tank capacities?
The Clean Water Tank capacity is 0.6L. The Dirty Water Tank capacity is 0.5L.
How to store the appliance?
| We suggest to put it on the storage tray. |
How noisy is the floor washer?
The floor washer produces up to 78dBA of sound.
How long does the battery last for?
| iFloor 3 can work 25 minutes and Floor One 3S can work 35 minutes under normal mode or auto mode, it may varies depending on using environment. |
Can you use your own solution?
| No. Tineco provides speciall solution match |
How much solution are you supposed to use for cleaning?
Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.
Can you adjust the flow of liquid coming out?
| iFloor 3 has 2 levels as normal and max which range from 50 to 220ml/min. |
How do you start self-cleaning mode?
To start the iFloor 3's self-cleaning mode, please follow the following steps: Always keep the floor washer plugged in. Place the floor washer on the storage tray. Empty the Dirty Water Tank. The Clean Water Tank should be at least 1/3 full of water. Press self-cleaning button at the top of the handle to start the brush roll self-cleaning mode. The floor washer will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
How long does the battery last for?
The iFloor 3 can work for up to 25 minutes under normal mode.
How noisy is the machine?
Does the water have to be at a specific temperature for cleaning?
The temperature can be between 41°F ~ 140°F （5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One.
| It ranges from 50 to 220ml/min according to dirt level. |
