About Login

  1. 1. Can't receive the verification code when forgetting password.

    Please check the mail sent by Tineco to get the verification code, the code is only valid within 24H.

  2. 2. Can't click "LOG IN"

    Password should be less than 6 digits.

Has this service helped you?

  1. Yes

  2. No

  1. Troubleshooting

  2. FAQs

  3. Product Care

  4. Instruction Manual

How would you rate our
online support?

Submit Feedback

Issue still not resolved?

Contact Tineco Support Team.

A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.

Enjoy an exclusive offer