About account

  1. 1. Nickname setting issue

    Nickname should be 1-12 characters.

  2. 2. Password changing issue

    Please enter the old password and change it accordingly, make sure that the password should be 6-20 characters.

  3. 3. Version issue

    Please check if it is the latest version.

  4. 4. Mandatory version update 

    It is necessary to update the App to avoid security risk or other bugs. Otherwise, you can’t use the App.

  5. 5. Pasting password but still reminds password error

    You may delete the last character as it could be a blank space.

Has this service helped you?

  1. Yes

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