< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support For PURE ONE S15 PET

  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Not turn on/Run just seconds

1.Confirm whether the battery is charging normally.
☆Make sure battery is charging normally. If charging is abnormal, please refer to "Not charging"
2.Confirm whether the machine is clogged?
☆Clean filter(filter needs be fully dried before being installed again), replace it every six months.(If machine is used frequently, advise replace filter every three months) Clean dustbin, tube, power brush. Cool down half hour to try again.
  • Has this service helped you?
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com

Where is my serial number?

Choose your model