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Support For PURE ONE Station

  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Malfunction indicator remains lit

Voice Prompt:Please replug in the clean station.
1.Please Replug in the Clean Station

 

Voice Prompt:Please contact customer service.
1.Please Replug in the Clean Station and try again
2.Press “Self-cleaning” button to restart the Self-cleaning mode and try again

 

Voice Prompt:Please clean air channel and HEPA filter
1.Confirm whether The air channel of Clean Station is blocked?
☆Clean dustbin,mesh filter,HEPA and air channel

 

Voice Prompt:Please install the dustbin or vacuum properly
1.Confirm whether The dustbin is fitted properly  ?
☆Place the dustbin to the right place
2.Confirm whether The vacuum is fitted properly  ?
☆Place the vacuum to the right place
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