< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support For PURE ONE Station

  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Short time

1.Confirm whether battery is fully charged?
☆Please make sure battery is fully charged.
2.Confirm if the device is on its first battery discharge.
☆Please charge and discharge 2~3 complete cycles to restore battery capacity.
3.Confirm whether the machine are clogged?
☆Clean filter(filter needs be fully dried before being installed again), replace it every six months.(If machine is used frequently, advise replace filter every three months.) Clean dustbin, tube, and power brush.
  • Has this service helped you?
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com

Where is my serial number?

Choose your model