< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support For PURE ONE Station

  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Not charging

1.Confirm whether clean station is pulg in?
☆Please pulg in the clean station.
2.Confirm whether all parts connected well?
☆Please all parts connected well during charging.
3.Confirm whether Brush Roller is original?
☆Please use original Brush Roller
  • Has this service helped you?
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 5% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com

Where is my serial number?

Choose your model