< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=173098455540634&ev=PageView&noscript=1" />

Support For PURE ONE Station

  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Bad smell

1.Confirm if bad smell like Odour,stink,foul smell.
☆Clean dustbin and filter, HEPA, tube, power brush.
PS: Clean filter after every use, wash it once a month(filter needs be fully dried before being installed again), replace it every six months.(if machine is used frequently, advise replace filter every three months.)
2.Confirm if bad smell like burnt, electric burning smell, electric burning smoke?
☆Please contact Tineco customer service.
  • Has this service helped you?
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
*Discount is only eligible at store.tineco.com

Where is my serial number?

Choose your model